![]() If this behaves properly, it could be an add-on that is causing the issue, so open IE > Tools (press Alt if the menu bar is not showing) > Manage add-ons and check through the list for anything suspicious. All Programs > Accessories > System Tools > Internet Explorer (No Add-ons). Run Internet Explorer with no add-ons, i.e. Also, look at Internet Options > Security Tab and uncheck the box that says ‘Enable Protected Mode‘.ģ. If it is present and ticked, remove the tick from it. Go to Internet Options > Advanced Tab scroll down to the Security section for ‘Enable memory protection to help mitigate online attacks’. It could be the result of a security setting being too strict. It’s unlikely but make a note of the original settings just in case things get worse.Ģ. Restart IE, if it doesn’t solve the problem, try unchecking these two ‘Check for publisher's certificate revocation’ and ‘Enable Integrated Windows Authentication‘. Go to Internet Options > Advanced Tab > scroll down to the Security section and uncheck ‘Check for server certificate revocation‘. Here are some possible solutions (from source)ġ. We need more info on how IE is crashing in order to find out the cause. 18247, time stamp: 0x521eaf24įaulting application start time: 0x01cf76081a025d0bįaulting application path: C:\Windows\explorer.exeįaulting module path: C:\Windows\SYSTEM32\ntdll.dllĪnyone know how to fix/diagnose this error? ![]() 17567, time stamp: 0x4d672ee4įaulting module name: ntdll.dll, version. So, after doing some investigating into what was causing my explorer.exe to crash, I came across this error log in the event logs:įaulting application name: explorer.exe, version. ![]()
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January 2023
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